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Shipping Policy

Shipping

We ship our products Australia wide with our trusted courier partners.

Processing time

The average order processing times takes 1-2 business day(s). We will verify your orders and perform an internal quality check before being collected by our trusted couriers for delivery. 

Shipping time

The average shipping time, or the time is takes for our courier partners to deliver your orders from our warehouse to your doorstep, varies according to the mailing location. For shipping within Victoria, the average shipping time is 2-5 business day(s). For shipping to other states, it will take an average 3-7 business day(s).

 

Pick up

We offer pick up as an option for all customers within Victoria. To choose direct pick up, kindly place your orders first and select 'Pick up' as a delivery method in the cart checkout. Once your orders are processed and prepared for collection, we will notify you through the contact details you have provided.

 

Free Shipping
All orders above A$100 in one transaction automatically qualifies for free standard shipping.

For any other shipping-related enquiries or requests, please contact us at inquiries@redjadefoods.com.au.

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